Standard, expedited, and overnight packages will be shipped via UPS
Delivery to PO Boxes addresses are shipped and delivered via UPS
INTERNATIONAL SHIPMENTS
Standard and Expedited International Shipping - auto-calculated rates at checkout based on location.
DOMESTIC SHIPMENTS
Free Domestic Shipping For All Orders Over 10000KES
Standard Domestic Shipping (1-5 Business Days) - Flat Rate 350KES
Standard Domestic Shipping w/ signature (1-5 Business Days) - Flat Rate 550KES
SHIPPING TIMELINES
Our goal is to process and ship orders within 2 - 4 business days of receipt (contingent on if the items are in-stock).
If the order is placed on a Friday, it will not be shipped until Monday (contingent on if the items are in-stock).
Please note the shipping method selected will be initiated contingent on if the items are in-stock, it will not be initiated once you place your order.
If you purchased a back-ordered or pre-order item(s), please refer back the shipping time-frame listed in the product description.
Your order may be processed with multiple shipments, you will receive an email with your tracking number when each shipment occurs.
There may be a delay in shipping if billing information is inaccurate, if billing and shipping addresses differ, or if the payment company discovers an issue.
If you have any special requests to expedite your delivery for a specific date - please contact our office or send an email to support@mihayl22@gmail.com to schedule an expedited shipping service to fulfill your special request.
UNDELIVERED PACKAGES
If a package is undeliverable and returned to MIHAYL CLASSICS NAIROBI LOWER KABETE, we are unable to re-ship it, without an additional shipment payment from the customer. All undelivered packages will be processed as a return and will be sent store-credit (excluding shipping costs).
